Plain-language notes on how Flex Solutions handles information shared through our website, contact flows, project conversations, and hiring enquiries.
This policy is written for visitors, prospects, candidates, and clients. It is not a service contract; project-specific confidentiality or data-processing terms may be agreed separately.
When you contact us, request a proposal, apply for a role, or subscribe to updates, we may collect details such as your name, email address, company, project brief, budget range, uploaded files, and any message you choose to send.
We also collect limited technical information from site visits, including pages viewed, referral source, device and browser information, approximate location, and analytics identifiers where permitted by your browser settings.
We use personal information to reply to enquiries, evaluate project fit, provide services, process applications, improve our website, protect against misuse, and keep basic business records.
We do not sell personal information. We only use it for the purpose it was shared, compatible business operations, or legal obligations.
We use trusted service providers for hosting, analytics, form handling, email delivery, and operational tooling. These providers process information only as needed to support our site and services.
Where third-party tools are used, their own privacy and security terms may also apply.
Our website may use cookies or similar technologies for analytics, performance, and basic functionality. These help us understand which pages are useful and where visitors encounter friction.
You can control cookies through your browser settings. Blocking some cookies may affect analytics or embedded third-party features, but the main website content should remain available.
We keep information only for as long as needed for the purpose it was collected, including follow-up communication, active work, hiring processes, accounting, security, and legal requirements.
If a project or hiring conversation does not move forward, we may retain a lightweight record so we can understand prior context if you contact us again.
You can ask us to access, correct, update, or delete personal information we hold about you, subject to legal and operational limits.
To make a request, email us from the address connected to the original enquiry so we can verify the request responsibly.
We use reasonable administrative, technical, and organizational safeguards to protect personal information. No website or transmission method is completely secure, so we keep collected data intentionally limited.
If we become aware of a security incident that affects your personal information, we will take appropriate steps based on the nature of the incident and applicable law.
We may update this policy when our website, services, tools, or legal requirements change. The latest version will always be posted on this page with the updated date.